We knew we needed to come up to speed in the IT world to keep pace with the needs of our staff. We wanted to address not only hardware and software processes; we needed an overall technology plan and knew we needed outside help for that. With everyone so dependent on technology to do their jobs, when something isn’t right, people literally can’t work and that becomes a major concern for employers.
Paradigm has helped us to reach goals in a timely manner, in a logical progression, and get away from the “let’s do this today” and two weeks later “let’s do that” approach. The Paradigm staff helped us to frame a long term technology plan. We see the benefit of having their support all the time.
We’ve come a long way thanks to Paradigm.