The return on investment outweighs the cost.

We have invested in information technology since the 90s. Over the years we have done our due diligence in obtaining quotes from various vendors. Each time they have come back and said they either could not provide the service we are receiving with-in the allotted time frame, or when they could, they were unable to provide the quality of service we are receiving and save us enough money to even consider changing vendors. The return of increased employee productivity more than outweighs the investment cost of outsourcing to Paradigm. Given our long history together we have always chosen to stay with the known relationship.