When I contacted Peter, I was panicked, stressed and concerned over losing a full year of accounting data. I soon learned that he had expert knowledge of the software program I was using and he immediately made me feel at ease. Within minutes of asking key questions, accessing my computer, and calming my nerves, he was able to find my files and even made modifications to avoid a re-occurrence. I can’t imagine any other vendor responding to and resolving my issue so quickly. THANK YOU!!!